Speak to our national online team
We'll connect you to someone from our online team. They’ll introduce themselves and ask for your first name. They'll then ask you some questions to understand your concerns and needs. This is a free and confidential service.
You can speak to someone during our webchat opening hours:
Monday: 09:00 – 21:00
Tuesday, Thursday, and Friday: 09:00 - 18:00
Wednesday: 09:00 - 14:00 and 15:00 – 21:00
If you are already getting support from a service, please contact them directly.
Would you like to help us improve our webchat service? Have your say.