Speak to our national online team

We'll connect you to someone from our online team. They’ll introduce themselves and ask for your first name. They'll then ask you some questions to understand your concerns and needs. This is a free and confidential service.

You can speak to someone during our webchat opening hours:

Monday: 09:00 – 21:00

Tuesday, Thursday, and Friday: 09:00 - 18:00

Wednesday: 09:00 - 14:00 and 15:00 – 21:00

If you are already getting support from a service, please contact them directly.

By using this service you are agreeing to our Terms of Use.

Would you like to help us improve our webchat service? Have your say.


Sorry we're closed

Please come back when we're online:
05 August 09:00 - 18:00
06 August 09:00 - 14:00, 15:00 - 18:00
07 August Closed
08 August Closed