How to help friends and family
We have advice on how to support them, whether it's drugs, alcohol or their wellbeing you're concerned about. Speak to a member of our webchat team or read our advice pages.

Get advice right now
We'll connect you to someone from our online team. They’ll introduce themselves and ask for your first name. They'll then ask you some questions to understand your concerns and needs. It’s free and confidential. You can speak to someone during our webchat opening hours:
Monday: 09:00 - 20:00
Tuesday and Friday: 09:00 - 14:00 and 15:00 - 18:00
Wednesday: 09:00 - 14:00 and 15:00 - 20:00
Thursday: 09:00 - 18:00
By using this service you agree to our Terms of Use.
Would you like to help us improve our webchat service? Click here to have your say.
Sorry we're closed
28 January 09:00 - 10:00, 12:00 - 18:00
29 January 09:00 - 14:00, 15:00 - 18:00
30 January Closed
31 January Closed