We will talk to you about how you want your appointments. We can meet you in person or speak digitally via phone calls, video calls or social media.
If you'd like to find out more please contact us.
Information for parents and carers and professionals
There are resources to help you are available on our national Coronavirus info pages. If you have any questions or you're worried about something, please get in touch.
How we can help you
If you are experimenting with drinking and drugs or you think you might have a problem, we can help you make changes.
We can also give advice and support around sexual health and unhealthy partner relationships.
If you're worried about someone else, please feel free to get in touch and we will give you advice on the steps to take.
Our service is for people aged 5 - 24. It's free and confidential.
Our front door. On the right is a buzzer. Press this and someone will let you in.
Our reception area. A friendly staff member will come and say hello to you here.
One of our ‘one to one’ rooms. You can relax and put your feet up with a cuppa tea.
Our allotment is where we deliver ecotherapy and run group sessions.
We are located near Argos and next door to KBN Reptiles.
- 23-25 City Arcade
Coventry CV1 3HX
City Arcade Parking costs £2 for up to 2 hours
Feel free to come along and see us during these times.
- Monday09:00 - 17:00
- Tuesday09:00 - 17:00
- Wednesday09:00 - 17:00
- Thursday09:00 - 17:00
- Friday09:00 - 16:30
Your first visit
When you visit our service, a friendly and welcoming member of our team will greet you. They will give you a hot or cold drink and a biscuit. We'll help you get comfortable in our reception area. Then your worker will take you to the relaxed and informal one-to-one room.
Bringing someone for support
We understand that you may feel anxious or nervous on your first visit. It's fine for you to bring someone with you. We'll make sure they feel welcome and comfortable too.
- Here are some useful websites, helplines, and apps for young people and the people who support them.
- Here are our tips and advice for staying safe while having a good time with your mates
- These videos were created by young people for young people:
Drug misuse support