RESET Treatment and Recovery Support Service
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Local mutual aid meetings
Here's a timetable of some local support groups and meetings. The info on how to attend or join is in the description.
If you have any questions about what's available, here is the providers contact information:
The Alcoholics Anonymous (AA) website
Phone: 0207 407 0700
Polish speaking direct dial: 0203 916 0097
Website
The Narcotics Anonymous (NA) website
Phone: 0300 999 1212
The Cocaine Anonymous (CA) website
Phone: 0800 0595 130
The SMART Recovery website
Phone: 0330 053 6022
Drug and alcohol support
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Breaking Free Online
Additional substance misuse support during your recovery including help to manage high risk situations.
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Drinkaware
Free, confidential advice about your own or someone else’s drinking. Speak to someone online or call Drinkline on 0300 123 1110. Open weekdays 9am—8pm & weekends 11am—4pm.
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Frank
Information and advice about drugs and their effects. Call 0300 123 6600 or text 82111 any time, or access live chat daily 2pm – 6pm.
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Alcohol Change UK
Help and support if you’re worried about your own or someone else’s drinking, including facts and research about alcohol.
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Release
Harm reduction advice and information about drug law and your rights.
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Friday/Monday
Information for gay and bisexual men about sex and drugs, and reducing harm.
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Re-Solv
Advice about your own or someone else’s solvent abuse. Call 01785 810762, text/WhatsApp 07496 959930 or speak to someone online Monday – Friday, 10am – 4pm.
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Lower My Drinking
An online tool that provides advice and information about your level of drinking and the impact on your health, and signposts you to appropriate local support.
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Drugwise
Promoting evidence-based information on drugs, alcohol, and tobacco.
Support for friends and family
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Adfam
Advice and support for families affected by drug and alcohol misuse.
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DrugFAM
Support for family, friends and carers affected by someone else’s drug or alcohol misuse. Call 0300 888 3853 daily 9am – 9pm.
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Al-Anon
Support for families and friends of people with an alcohol addiction. Call 0800 0086 811 daily 10am – 10pm.
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Nacoa (The National Association for Children of Alcoholics)
Information, advice and support for anyone affected by a parent’s drinking, regardless of their age. Call 0800 358 3456 Monday to Saturday, 2pm – 7pm.
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Nar-Anon
A 12-step program designed to help relatives and friends recover from the effects of living with a relative or friend with a drug or alcohol problem.
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Families Anonymous
Families Anonymous is a worldwide fellowship of family members and friends affected by another’s use of drugs or alcohol.
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SMART Family and Friends Programme
The F & F programme explores ways you can look after yourself better; even in difficult and stressful circumstances, and establish healthier relationships with your Loved One.
Build on Belief
Build on Belief offers a programme of fun-filled online activities to support your recovery. Whether it’s our Recovery Support sessions offered 7 days a week, quizzes and games, creative groups or well-being focused groups - there’s something for everyone.
Find out more about Build on BeliefBreaking Free Online
Breaking Free Online is a digital program for anyone whose life is being significantly affected, or whose health is being damaged, by their drinking or use of drugs.
It enables people to address their dependence on alcohol or any type of drug.
If you'd like to access it, you can visit the Breaking Free Online website and use our code to create an account: towerhamlets11
Chemsex Pathway
Chemsex can affect different people in different ways, and we will tailor our support to your situation and needs. We hold clinics at the Ambrose King Sexual Health Centre on Wednesday evenings. We also provide slamming packs that can help you reduce the risks of slamming. You can get them from us at 183 Whitechapel Road.
It is important that you feel safe, and in control of what drugs you take, and the sex you have.
For tips and further advice on how to reduce risks and stay safe, please visit the LGBT Foundation’s website or our chemsex pages.
To access additional support, complete our online referral form for yourself or someone else.
Opiate Only Open Access
Opiate Only Open Access is for individuals who are new to treatment or have previously been closed from our service. At present, the space is not for individuals looking to restart their prescription. We provide rapid access to Opioid Substitution Therapy (OST) support, carry out quick blood tests to detect Blood-Borne Viruses and issue naloxone when needed. This space is open on Tuesdays and Thursdays from 10am – 3pm at 71a Johnson Street and operates on a first come first served basis.
Family service
Our family service provides support for anyone who has been impacted by the substance use of a family, friend, carer or loved one.
Your loved one does not need to be actively engaging with Reset for you to attend this service.
Support on offer:
- 1:1 advice and information sessions.
- Short term one-to-one sessions which are shaped around the individual goals of the person. Our staff are trained in various approaches so that we can effectively provide the right support in a short space of time.
- Couples counselling.
- Support sessions for carers.
- Group work, including BAME family and friends support and groups for new mothers.
- Moving Parents and Children Together programme (MPACT) – an 8-week structured course for families experiencing parental substance misuse.
- Family therapy sessions - to support with improving family dynamics and relationships.
Our family service provides support from our hubs on Whitechapel Road and Spelman Street, and additional support services at the John Smith Centre in Whitechapel, St Hilda’s community centre and St Luke’s Millwall community centre.
To refer yourself or someone else, please complete our family service referral form or MPACT referral form.