Routes off The Streets - Camden

alert icon Coronavirus info

The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are still changing, so keep checking this page and our national Coronavirus information pages for updates. 

If you are a rough sleeper you can contact us on 0808 800 0005 (24/7 phone line) or email [email protected]. Professionals wishing to make a referral can call 0207 846 3535.

If your keyworker isn’t available to speak to you, please give us a call on the main service number. 

Updates to the service:

  • Our service is running, but we have mainly shifted to telephone-based support and appointments.
  • Our Greenland Street hub is currently not accepting walk-ins, so please telephone your keyworker or the service to arrange an appointment.
  • We are still taking new referrals

Find the latest information on coronavirus from the NHS and Gov.UK

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How we can help you

We are an outreach service that goes out onto the streets of the London Borough of Camden 7 days a week.

If you are based in Camden and you are rough sleeping, using substances on the streets, begging for money or involved with street-based prostitution, we can help. Our team can support you to find accommodation, access the services available to you and move away from anti-social street activity.

Visit our website to find out more.

Help someone who is rough sleeping

We rely on information from the public to help us find rough sleepers and identify antisocial behaviour hotspots. You can report rough sleeping and incidents of street activity to StreetSafe.

Download our app from the App Store

Download our app from Google play

Please give us the exact time, location and date. We will let you know what action has been taken and the outcome.

Thank you for helping us end street homelessness.


Find us

  • 6-8 Greenland Street
    Camden Town
    London NW1 0ND

Opening times

Our outreach team is out on the streets of Camden 7 days a week. 

These are the opening times for our Greenland Street Hub. Here you can access support and meet with people from other organisations who can help you.

  • Monday09:30 - 16:00
  • Tuesday09:30 - 16:00
  • Wednesday13:00 - 16:00
  • Thursday09:30 - 16:00
  • Friday09:30 - 16:00
  • SaturdayClosed
  • SundayClosed

Contact us

If you are homeless and want to contact us, you can call us free from any landline or phone box on 0808 800 0005.

You can also call us on 0207 846 3535 or email [email protected].

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