The Alcohol Service

alert icon Coronavirus info

The way you get support from us might be different for a while, but we are still here. Things are still changing, so keep checking this page and our national Coronavirus information pages for updates. 

You can contact us on 0800 0147440 or email [email protected].

If your keyworker isn’t available to speak to you, please give us a call on the main service number. 

Updates to the service:

  • We are supporting people in various ways including video conferencing, on the phone, and face to face.  
  • We are still taking new referrals

Please take a look at our alcohol advice page. You can also download our guide to reducing the harm of alcohol use.

Our groups won’t be running as usual for a while, however, we are running online groups - speak to a member of staff for more information. You can also access Breaking Free Online (call the service for an access code if you don’t already have a login) and find online groups and support options on our coronavirus info page.  

Find the latest information on coronavirus from the NHS and Gov.UK

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How we can help

We're here to support you.

We are a free and confidential alcohol service. We'll work with you to create a support plan to help you achieve your goals. We'll meet you at a convenient venue for you, like your GP practice.

Whether you're looking to stop drinking or just cut down, we're here to help you make changes. If you have issues with the drinking behaviour of someone else close to you, we can support you.

Find us

  • We operate from three locations in our three London boroughs. Our main office is Lupus Street, but we don't provide a walk-in service at this location. If you'd like to register with the service, please contact us so we can arrange an appropriate location to meet you.

  • 66 Lupus Street
    Pimlico
    London SW1V 3EQ

Opening times

  • Monday9:00 - 20:00
  • Tuesday9:00 - 20:00
  • Wednesday9:00 - 20:00
  • Thursday9:00 - 20:00
  • Friday9:00 - 17:00

Contact us

We always welcome new people, so please do get in touch if you'd like to find out more about how we can help you. Don't forget to follow us on social media to see what we're up to.

Phone: 0800 014 7440

Email: [email protected]

 

Click here to refer yourself or someone else online

 

Don't forget to follow us on social media:

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Connecting London

Connecting London is a partnership of Change Grow Live services across the London area. We're running lots of events on Zoom to keep you motivated on your recovery journey.

Whether you just want to check in for a virtual coffee, join us for a guided meditation session, give yoga a try or join a SMART meeting, everybody is welcome.

Find out more about Connecting London

Reducing the harms of alcohol use

We've created a document you can download that'll help you reduce the harm of your drinking. It includes tips on:

  • How to reduce your alcohol use safely
  • How to manage your symptoms
  • Places to get help and advice
 
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Your first visit

Once you've contacted us, we'll arrange to meet you. You'll meet one of our friendly team members who will talk to you about your needs. Then, they'll explain the treatment options available to you. There isn't anything you need to bring with you to your first meeting.

Further support