STAR Drug and Alcohol Service - East Sussex

alert icon Coronavirus info

The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. If you're worried about something, please get in touch.

You can contact us on 0300 3038160 or email us on [email protected].

  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have any questions about this, give us a call.
  • For now, we are doing all appointments over the phone. 
  • Naloxone is available to pick up at the pharmacy.
  • We are running a limited needle exchange at the service. Please give us a ring if you'd like to come in.
  • We're sorry to say that our groups aren't going to be running for a while. 

Find the latest information on coronavirus on our information pages or the NHS website.

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How we can help

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We offer accessible advice, support and treatment options to people affected by alcohol and drugs.

Our staff are experienced, non-judgemental, and here to help. We can also signpost carers and loved ones to get the support they need.

Find us

  • Thrift House is 5 minutes away from Hastings train station, in Hastings town centre, next to the Nationwide Building Society.

  • 13 Wellington Place
    Hastings TN34 1NY
  • There is a pay-and-display car park at the rear of Castle Parade. Cost - 2 hours £3.30, 3 hours £4.40.

Appointment only opening times

These times are when you can book an appointment with us. Please get in touch if you'd like to book one.

Please note we are closed for lunch every day from 13:00 - 13:30.

  • Monday 9:30 - 13:00
  • Tuesday 16:00 - 17:00
  • Wendesday 9.00 - 13:00
  • Thursday 13:30 - 19:00
  • Friday 13:30 - 17.00
  • Saturday 9:30 - 13:00

Drop-in times

Drop-in times are when you can visit the service without an appointment. We will see people in the order they arrive. You can also access our Needle Exchange at these times.

Please note we are closed for lunch every day from 13:00 - 13:30.

  • Monday 13:30 - 17:00
  • Tuesday 9:00 - 13:00
  • Wednesday 13:30 - 17:00
  • Thursday 9:00 - 13:00
  • Friday 9:00 - 13:30

Contact us

Phone: 0300 303 8160

Email: [email protected]

Our secure email address is: [email protected]


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Your first visit

We know coming into our service for the first time can be daunting. When you arrive, you'll be greeted by a friendly member of our team. They'll chat to us about what options are available. If you'd like to bring someone else with you, please do.