Online chat for people under 21

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No judgement, no pressure, no lectures. 

Our webchat service is free. You'll get confidential advice from someone who'll listen to what's going on with you and help you find a way forward.


Get help right now

We'll connect you to someone from our online team. They’ll introduce themselves and ask for your first name. They'll then ask you some questions to understand your concerns and needs. This is a free and confidential service.

You can speak to someone during our webchat opening hours:

Monday: 09:00 - 20:00

Tuesday: 09:00 - 14:00 and 15:00 - 18:00

Wednesday: 09:00 - 14:00 and 15:00 - 20:00

Thursday: 09:00 - 18:00

Friday: 09:00 - 14:00 and 15:00 - 18:00

Please note, we will be closing at 12:30 on the 9th of September. We won't be open at all on the 10th of September.

If you're already getting help from one of our services, please contact them directly.

By using this service you are agreeing to our Terms of Use.

Would you like to help us improve our webchat service? Click here to have your say.

Sorry we're closed

Please come back when we're online:
17 September 09:00 - 14:00, 15:00 - 18:00
18 September Closed
19 September Closed
20 September 09:00 - 20:00