How to help people sleeping rough during a heatwave

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Vulnerable people and people sleeping on the streets are at greater risk of heat-related illnesses in summer, especially as heatwaves are getting more intense and frequent.

They may not have ready access to water or shade, and may not know where to access help. Find out how to keep yourself and others safe during high temperatures.

Heat-related illness

Sweating is the body's way of regulating its temperature. However, if your temperature gets too high, you cannot cool down properly. This results in heat exhaustion.

If your body cannot cool itself down within 30 minutes, then it runs the risk of turning into heatstroke. This can be severe and needs to be treated as soon as possible.

Exposure to high temperatures, drinking alcohol and overdressing can all contribute to heatstroke.

Signs of heat exhaustion include:

  • Dizziness and confusion
  • Excessive sweating
  • Fast pulse
  • A temperature of 38 degrees or higher
  • Deteriorating response levels

Help someone who is sleeping rough during a heatwave

If you see someone who may be sleeping rough and vulnerable to heat-related illnesses, there are a few ways you can help. Try handing out items such as:  

  • Sun cream
  • Frozen water bottles
  • Hats and sunglasses
  • Handheld fans
  • Umbrellas
  • Lightweight t-shirts

These can all offer a welcome break from the heat. In London, the London Cool Spaces app highlights where people can access water and shade.

The NHS has four simple steps you can take if you find someone suffering with heat exhaustion.

  1. Move them to a cool place
  2. Lie them down and slightly raise their feet
  3. Give them plenty of water, sports or rehydration drinks
  4. Cool their skin with a spray or sponge

If they don’t cool down within 30 minutes, call 999. If the person becomes unresponsive, put them into the recovery position.

Other support

StreetLink allows you to report someone who is sleeping rough. The outreach team will then find the person, offering them support and advice.

The NHS has simple tips on how to cope in hot weather and who the most vulnerable are. These groups may need extra care during a heatwave.

British Red Cross has guidance on how to perform first aid for heat stroke. It describes the signs to look for, how to cool someone down and get help.

Get help, advice and support