Helplines

If you’re struggling over the festive season, there is help available for you. Here’s a list of helplines that will be open on Christmas day and New Year's day if you need support:

Talk to Frank: 0300 123 6600
Alcoholics Anonymous webchat
Narcotics Anonymous: 0300 999 1212
Cocaine Anonymous: 0800 612 0225
The Samaritans: 116 123
Childline: 0800 1111
If it's an emergency or you don't think you can keep yourself safe, please call 999 or go to A&E.
If you or someone you know needs urgent care but it's not life-threatening, call 111. If you're in Wales call 0845 46 47.

Relapse advice

We understand that this time of year can be difficult and emotional for some people.

If you’re worried about relapsing, there are a few things you can do to take care of yourself. Spend time with people who support you. Try to avoid triggers. Make use of the support available. Keep yourself busy. Make a list of positive things you’ve gained because of your recovery.

There’s more information about preventing relapse and what to do if you have one here.

Alcohol advice

Get alcohol advice from our online team

Take our alcohol advice quiz

Tips for cutting down or quitting alcohol

Drug advice

Get drug advice from our online team

Take our drug advice quiz

Tips for cutting down or stopping your drug use

Advice for young people

Alcohol advice for people under 21
Know the risks, find out how to stay safe and make the right choices for you about drinking.
Drug advice for people under 21
Before you make a choice about drugs, find out about the risks and how to stay safe.
Help Your Mate
Tips and advice for staying safe while having a good time with your mates.
Online chat for people under 21
No judgement, no pressure, no lectures. Our webchat service is free. You'll get confidential advice from someone who'll listen to what's going on with you and help you find a way forward.
Advice for professionals
How to support people under 21 and refer people to our services.
Drug and alcohol info for anyone worried about a young person
Info to help you understand about drugs and alcohol and how you can support someone under 21.

Your wellbeing

If you're going through a difficult time, you might end up feeling low or run-down. The Five Ways to Wellbeing is a simple five-step plan for improving your mental and physical health and wellbeing. Some of it might seem obvious, but it works and lots of our staff swear by it.

Connect - spend time with people who make you feel good
Be active - exercise or even a short walk can help you feel better
Keep learning - learning someting new can be a good way of taking your mind off anything negative
Give to others - doing something nice for someone else can make you feel good too
Be mindful - try to be in the moment and focus on what's happening with and around you right now

Service information

If you need support or want to speak to a service, you can search for your closest one below. They're free and confidential and everyone is welcome.

If you're already using one of our services, you can search for their contact information to find out things like opening hours over the festive season and prescription info.

Prescription checklist

Have you sorted your prescription for the festive season? No worries if not - we've got a checklist to help you out:

Check your pharmacy's opening times
Find out in advance how and when you'll be getting your prescription
Speak to your keyworker to prepare a holiday prescription if you're going away
If you haven't already got one, get a safe storage box for your medication. This is very important if you're having guests visit.
Collect a naloxone kit from your service. It could save a life.